Owner FAQs
Answers to your frequently asked questions
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Am I required to make my property available to Section 8?
No. Arizona state law does not include ‘source of income’ as a protected status; however, Arizona Living Rentals & Property Management does participate in all housing authority programs. -
Are you licensed?
Generally speaking, individuals acting as residential leasing agents or on‐site managers of residential rental property, who are performing residential leasing activities on residential income property at more than one location during the period of the agents' or on‐site managers' regular workday, are required to maintain an Arizona real estate license. -
Can you put the money directly into my account?
Yes. Arizona Living Rentals will send your payments by direct deposit on the 10th of every month. -
Do I get to see the lease or sign it?
Yes. A copy of the lease is added to your owner's portal once it is signed by all residents and reviewed by Arizona Living Rentals.
No. As your legal agent, Arizona Living Rentals signs all of the legal documents on your behalf.
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Do you sell real estate too?
At Arizona Living Rentals & Property Management we do not actively list and sell real estate.
We have a neighboring affiliate office, Arizona Living Realty to whom we can refer you. We will work close with any agent you hire to ensure a smooth transition for landlord to seller.
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How and when do I get my checks?
We close out the monthly accounting cycle and do a direct deposit of your funds on the 10th day of each month.How is rent collection handled?
All rents are due on the 1st of each calendar month.
Each resident has a portal where they can pay using bank account information. Payments can be a scheduled autopay. Payments are recorded and can be seen by Arizona Living Rentals immediately. This method is free to the resident.
Alternatively, for a fee, residents can pay by cash at various retail locations such as Walmart, Walgreens, CVS, or Ace Cash Express. A customized cash pay slip is provided by Arizona Living Rentals to the resident via text, email or print.
How long of a lease do you sign?
Most leases are offered for a minimum of one (1) year. A resident may offer to sign a multi year lease. Arizona Living Rentals will contact you first.How much security deposit do you charge the tenant?
Arizona law regulates refundable security deposit limits. A lease owner is not permitted to demand or receive an amount in excess of one and one-half month's rent.What type of properties do you manage?
We management single family homes, multi family duplexes, triplexes, fourplexes as well as some small apartment communities.
Arizona Living Rentals does manage furnished rentals with a 30 day minimum.
Arizona Living Rentals currently does not manage short term rentals (29 days or less).
Who holds the tenant security deposit?
Arizona Living Rentals holds all tenant security deposits in our security deposit trust account. This is done to comply with the State of Arizona security deposit and trust accounting rules and regulations as determined by the Arizona Department of Real Estate.Is Arizona Living Rentals the best option for every real estate investor?
No. We are a relationship based property management business and we work with owner-clients who are looking for a full-service experience and believe in providing well maintained properties. We reject the idea of a landlord vs tenant mentality. Instead, we believe in creating a lasting impression for all residents and property owners.Can I use a home warranty company?
We strongly discourage the use of home warranty companies as they often provide a delayed, and less than exceptional experience and outcome.Who takes care of maintenance?
We will handle all repair requests (even after hours emergencies) and we use pre-screened, high quality vendors.How updated does my property need to be in order to rent it?
The quality of a property is equal to the quality of the tenant it will attract. Therefore you want your property to be updated and CLEAN! We can take care of getting your property fully rent-ready.Do you provide a tenant placement guarantee?
Yes, if we place a tenant and they break their lease during the first 12 months – we will release it for free.What if the tenant does not pay rent?
We handle the entire rent collection process. Although it is rare - should a tenant not pay rent, we handle the entire legal eviction process on your behalf.Do you inspect my rental property?
We perform an annual mid-lease property inspection. The purpose of this inspection is to ensure the property is being well cared for, there are no lease violations, and to look for potential deferred maintenance issues before they become a problem.Do I have to accept pets?
Excluding tenants because of a pet will cause your vacancy rate to be higher and may cause your rent to be lower. For this reason, we like to encourage owners to accept tenants with pets.